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Continuous Management - Ensuring Sustainability

Operation and Maintenance

Operation and maintenance (O&M) activities, which encompass not only technical issues, but also managerial, [7618-social], financial and [7616-institutional] issues, must be directed towards the elimination or reduction of the major constraints which prevent the achievement of sustainability (BRIKKE 2000). Operation and maintenance is a crucial element of sustainability, and a frequent cause of failure of water supply and sanitation service facilities in the past. Many failures are not technical ones.

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