Small-scale water providers continue to supply water to many parts of Metro Manila, the Philippines. The study found that a high proportion of the poor rely on water services supplied by small-scale water providers, but that these households pay a higher unit rate for the water than their more affluent neighbours. The study yields a number of recommendations, including rationalizing the price of water for poor customers, improving service efficiencies to reduce the costs of supplying water, and developing collaborative relationships among the government regulator, utility, and small-scale water providers.
WSP (2004): The Experience of Small-Scale Water Providers in Serving the Poor in Metro Manila. Washington, D.C.: The Water and Sanitation Programme of the World Bank Group URL [Accessed: 09.07.2019]