An introduction to process documentation presents lessons learned from a range of projects over the past ten years and describes IRC's emerging understanding of how process documentation can promote learning and action through joint reflection and analysis. It also offers tools for collecting and presenting observations that stimulate reflection, learning and sharing.
Da Silva Wells, C. Le Borgne, E. Dickinson, N. Jong, D. de IRC International Water and Sanitation Centre (2011): Documenting change : an introduction to process documentation. (= Occasional paper series / IRC , 47 ). The Hague: IRC International Water and Sanitation Centre URL [Accessed: 24.04.2013]