Facilitation Handbook

The Facilitation Handbook uses a particular approach to change processes, that builds on the idea of looking at social groups and institutions as complex systems. It contains various sections: starting with a brief general outline of how we believe we can deal with complex systems in a change context, it then draws practical conclusions on designing and delivering change events (such as workshops, meetings, conferences, …) – in particular in terms of the architecture of such events; it then creates an overview over methods and tools which allow to select and assemble them into a meaningful order that directs the event towards results.

STEINLIN, M. WIDRIG JENKINS, C. (2010): Facilitation Handbook. Knowledge Sharing for Change. Designing and Facilitating Learning with a Transformational Impact. Cape Town: Ingenious Peoples Knowledge URL [Accessed: 07.05.2012]