In these paragraphs the author explores the concept of O&M, discusses certain myths about it; and suggests ways to improve it.
CARTER, R. C. (2009): Operation and Maintenance of Rural Water Supplies. In: Perspectives N° 2. St. Gallen: Rural Water Supply Network (RWSN): URL [Accessed: 19.06.2019]Library
This document sets out WaterAid’s framework for hygiene promotion and behaviour change in the countries where it works. It will also help organisations that work on hygiene in the context of water, sanitation and hygiene (WASH) programmes.
WATERAID (2012): Hygiene framework. London: WaterAid URL [Accessed: 19.06.2019]This Topic Brief describes a business model for delegated management of local water services, recently developed with WSUP support in the Kenyan Rift Valley town of Naivasha. This business model is designed to ensure affordable but high-quality services for consumers, profitability for the operators, and sufficient revenues for sustainable asset maintenance.
NORMAN, G. PARKER, S. WSUP (2011): Business models for delegated management of local water services: experience from Naivasha (Kenya). (= Topic Brief , 2 ). London: Water & Sanitation for the Urban Poor (WSUP) URL [Accessed: 19.06.2019]Content in this issue: A Tool For Measuring The Effectiveness Of Handwashing p. 3-7; Five Best Practices Of Hygiene Promotion Interventions In the WASH Sector p. 8-9; Washing Your Hands With Soap: Why Is It Important? p. 10-11; Appropriate Sanitation Infrastructure At Schools Improves Access To Education p. 12-13; Management Of Menstruation For Girls Of School Going Age: Lessons Learnt From Pilot Work In Kwekwe p. 14 -15; WIN-SA Breaks The Silence On Menstrual Hygiene Management p. 16; Joining Hands To Help Keep Girls In Schools p. 17; The Girl-Child And Menstrual Management :The Stories Of Young Zimbabwean Girls. p. 18-19; Toilet Rehabilitation At Nciphizeni JSS And Mtyu JSS Schools p. 20 - 23; Celebratiing 100% sanitation p. 24 - 26.
WATER INFORMATION NETWORK (2012): Sanitation Matters - A Magazine for Southern Africa. South Africa: Water Information Network URL [Accessed: 19.06.2019]The purpose of this handbook is to provide comprehensive information specifically on all aspects related to the treatment of water for domestic use. The focus is on the operational aspects of treatment.
SCHUTTE, F. WRC (2007): Handbook for the Operation of Water Treatment Works. Gezina: Water Research Commission (WRC) URL [Accessed: 19.06.2019]The review also comments on the status of implementation of PHAST in the eastern and southern Africa region. Furthermore it provides some specific country information of selected African countries and presents concrete lessons learnt.
UNDP & WSP (1998): Prospective Review of PHAST. Nairobi: UNDP-World Bank Regional Water and Sanitation Group East and Southern Africa URL [Accessed: 19.06.2019]The Africa Water Vision 2025 was formulated to guide the development and management of water resources for sustainable development. A number of indicators were selected along the lines of the methodologies developed for the World Water Development Report in order to quantitatively measure progress in the implementation of water-related projects.
UN-WATER AFRICA (2006): African Water Development Report 2006 – Chapter “Indicators - Measuring the Progress of the African Water Vision. Addis Ababa: UN Water/Africa URL [Accessed: 19.06.2019]IRC Sanitation Pack, SanPack for short, contains an overview of available methods, techniques and tools in a low-cost, non-sewered sanitation service model, including information on operation and maintenance. It is a reference guide containing links to relevant documents explaining the different stages in the sanitation cycle.
This booklet presents several examples from Bolivia, the Philippines and Argentina of group- or NGO-based impact monitoring.
SCHWARZ, B. GERMAN, D. GOHL, E. (1996): Participatory Impact Monitoring Booklet 3: Application Examples. Eschborn: GATE/GTZ URL [Accessed: 19.06.2019]This paper puts forward possible measures for strengthening the urban water sector along with the enhancement of the capacity of the community, emphasizing the importance of water charges billing and collection involving user groups or NGOs.
WACP-UNHABITAT-WATER FOR ASIAN CITIES PROGRAMME, INDIA- UN-HABITAT (1999): Community Managed Systems for Operation, Billing and Collection of Water Charges. (= Policy Paper 1 ). Nairobi: UN-HABITAT URL [Accessed: 19.06.2019]This paper describes the CHAST approach and contains coloured pictures (e.g. of the cards used for the card game).
IRC (2006): CHAST in Somalia - Case Study. Delft: IRC URL [Accessed: 19.06.2019]This website contains a collection of training material intended to assist practitioners in helping low-income communities to overcome poverty, emphasizing methods and principles, not theory. One of the modules deals with the community project resources, including project proposals.
Experiences with PHAST in western Ghana.
NUNOO, D., MUMUNI, O and NUKUNU, N. (2009): Participatory Hygiene and Sanitation Transformation (PHAST): A methodology for sustainable hygiene and sanitation behaviour change with experience from the Bawku West District of Ghana. Accra (Ghana): West Africa Regional Sanitation and Hygiene Symposium. URL [Accessed: 19.06.2019]This project management tutorial is intended for anyone who is involved in or will be involved in projects that take place within or are conducted in association with DANS (Data Archiving and Networked Services). The text, however, has been prepared in such a way that it can be used by other organisations, particularly those in the non-profit sector, that use project-based working methods.
BAARS, W. (2006): Project Management Handbook, Version 1.1 – July 2006. URL [Accessed: 19.06.2019]This link brings you to the official homepage of the WHO and its water and sanitation department.
EMPOWERS was a four-year regional project at governorate, district and village level in Egypt, Jordan and Palestine. This publication is not a manual but it does provide guidance for those who think that tracking the obstacles and opportunities for change is important.
SCHOUTEN, T. MIZYED, B. AL-ZOUBI, R. ABU-ELSEOUD, M. ABD-ALHADI, F.T. (2007): The Inside Story – Process Documentation, Experiences from EMPOWERS. Amman: Inter-Islamic Network on Water Resources Development and Management (INWRDAM) URL [Accessed: 19.06.2019]This booklet on NGO-based impact monitoring is addressed to staff members of development organisations, i.e. national organizations such as NGOs, federations or government organizations which promote self-help groups. It explains how NGO-based impact monitoring works in a simple, illustrated and easy-to-understand manner.
GERMAN, D. GOHL, E. (1996): Participatory Impact Monitoring Booklet 2: NGO-based impact monitoring. Eschborn: GATE/GTZ URL [Accessed: 19.06.2019]IRC Sanitation Pack, SanPack for short, contains an overview of available methods, techniques and tools in a low-cost, non-sewered sanitation service model, including participatory approaches. It is a reference guide containing links to relevant documents explaining the different stages in the sanitation cycle.
PALDIN is an innovative, open, learning program with the aim of capacity building of adult educators. Unit 2 (process documentation) discusses the aims and objectives of the activity of documenting all processes of developing an adult learning setup, methods and tools used in it; such as process narration and flow charts. It also tells us how to conduct process documentation.
JAIN, S. MISHRA, M. DIGHE, A. GOSWAMI, P.R. (2006): Participatory Adult Learning, Documentation and Information Networking (PALDIN), Course 2. In: JOSEPH, J.A. ; (2006): Unit 2. Documentation Process. New Delhi: 13-26. URL [Accessed: 19.06.2019]