Providing target populations in developing countries with hygiene, sanitation and water “hardware” must be accompanied by so-called “software” programmes to achieve behavioural change. As behaviour is the product of psychological processes, public awareness campaigns must be conducted to change the factors influencing the outcome of these processes. It is thus necessary to determine the key factors responsible for changing a behaviour, and to implement behavioural change techniques that most effectively change these factors.
Too many WASH and WRM projects fail prematurely or are left unused because they are poorly planned, don’t adequately meet user needs, or are weakened by corruption and integrity issues.
IQC management is a participatory, step-by-step process to help improve Integrity, manage Quality, and ensure Compliance of small-scale WASH and WRM projects.
May 3 - 4 in Berlin