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www.sandec.ch/clues [Accessed: 09.07.2012]

Eawag-Sandec in partnership with UN-HABITAT and WSSCC has published complete guidelines for Community-Led Urban Environmental Sanitation Planning (CLUES). This updated set of planning guidelines is based on the lessons learned from piloting the HCES approach. The name change from HCES to CLUES highlights the importance of broad community involvement (beyond the household level) in the planning and decision-making processes. Although the name changed, the main characteristics stay the same: a multi-sector and multi-actor approach accounting for water supply, sanitation, solid waste management and storm drainage in urban areas and emphasizing the participation of all stakeholders from an early stage in the planning process.